How FirstWatch Solutions Optimized Security Assessments and RFP Responses with ProcessBolt

FirstWatch Solutions, a leader in real-time data monitoring for public safety and healthcare, faced significant inefficiencies in managing security assessments and RFP responses. Their manual processes were time-consuming, error-prone, and made regulatory compliance a challenge. Existing third-party risk management (TPRM) solutions failed to meet their needs due to inflexible formats, complex implementation, and outdated response management. Seeking a more effective solution, FirstWatch turned to ProcessBolt to streamline and automate their workflow.

By implementing ProcessBolt’s end-to-end TPRM solution, FirstWatch achieved remarkable results. The company reduced response times by 50%, improved accuracy and compliance, and freed up valuable team resources to focus on security strategy. Key features like automated response population, real-time updates, and flexible format management allowed FirstWatch to handle assessments seamlessly across multiple formats, ensuring reliable compliance and operational efficiency.

Looking ahead, FirstWatch plans to expand its use of ProcessBolt by integrating additional security workflows and AI-driven compliance tools. With ProcessBolt as a strategic partner, FirstWatch remains ahead of evolving regulatory demands, mitigating third-party risks with greater speed and accuracy. Their success underscores the power of automation in transforming security assessment processes, making compliance easier and more efficient for organizations in highly regulated industries.