IT Channel News.

Mar 27th, 2023 - If you're a business or organization looking to maximize the potential of your investments, then an Outsourced Chief Investment Officer (OCIO) could be just what you need. OCIO firms act as external advisors on investment strategy and manage portfolios. So why should businesses take advantage of outsourcing their CIO?  From increased returns to more significant cost savings, there are many benefits associated with engaging an OCIO firm – and we'll explore them in this blog post! ... [Read More]

Mar 27th, 2023 - Incumbency is no guarantee of success, so program managers must embrace their business development role and to do that they should get more training to recognize and communicate their customers needs. How much does your projected revenue depend on a program or project manager winning a recompete? In the past, incumbents had a high probability of winning unless they were underperforming or had lost favor. No selling was required. Just perform well on the contract, be a trusted resource, write a ... [Read More]

Mar 24th, 2023 - Looking To Outsource Your IT Services In Scarborough? In today's fast-paced digital world, businesses must leverage technology to stay ahead of the competition. This means investing in the latest hardware and software and keeping up with cybersecurity threats. However, managing their IT infrastructure can be daunting for many businesses in Scarborough, Ontario. Outsourcing IT services to a managed service provider (MSP) comes in here. Outsourcing IT services to a managed service provider offers ... [Read More]

Mar 24th, 2023 - Enterprise ITSM is one of the most time-consuming and expensive IT functions. The rapid acceleration of digital transformation has further contributed to a 30 percent increase in IT ticket volume. Furthermore, the work-from-home (WFH) phenomenon fueled by the pandemic has contributed to a global IT labor shortage. Organizations using ITSM solutions can easily recognize endless issues, such as increasing service requests and longer resolution times. These challenges not only indicate a ... [Read More]

Mar 23rd, 2023 - A service level agreement (SLA) isn't just a list of services, metrics, and penalties. It's a crucial part of your managed services agreement (MSA). Managed services provider (MSP) SLAs help determine expectations and how to measure them, so you can keep clients satisfied and eliminate potential disputes. An SLA might not be the most exciting part of MSP work, but it's essential for building solid client relations. A well-crafted service-level agreement is an integral part of MSP's daily ... [Read More]

Mar 23rd, 2023 - The world needs cybersecurity. Now is the perfect time for MSPs to make the shift to providing managed security services. There's unparalleled and unprecedented demand for security in today's world. This demand for robust security services is driving MSPs (managed service providers) to transition to MSSPs (managed security service providers). MSPs and MSSPs might sound similar, but the services offered by the two are distinctly different. Why is security so important today? It's because data, ... [Read More]

Mar 21st, 2023 - After more than two years of economic crises triggered by the pandemic, the world is now experiencing surging inflation. With financial fears rampant, economists are anticipating a strong recession to hit by mid-2023. That means you need to prepare now to safeguard your business. Your MSP's operating costs have likely increased dramatically, from the hardware and software you supply to clients and use to run your business, to the wages you pay your employees. You're probably already passing ... [Read More]

Mar 21st, 2023 - Desktop as a service (DaaS) is a game-changer for MSPs and their clients. Sherweb explains DaaS and why MSPs should take note. Desktop as a service (DaaS) is a game changer for managed service providers (MSPs) and their clients, especially if they're looking to support remote or hybrid work environments . But what exactly is DaaS, and why should MSPs take note? DaaS is a cloud computing solution that provides a comprehensive and convenient way for employees to access their work desktops from ... [Read More]

Mar 20th, 2023 - 99% of all businesses across the United States and Canada are mid-sized businesses facing cybersecurity challenges , according to a Huntress report. Aimed to gain insights into organizational structure, resources and cybersecurity strategies , the results contextualize challenges across core functions including gaps in toolkits, planning, staffing, security awareness training and difficulty to secure cybersecurity insurance. Mid-sized businesses cybersecurity challenges 49% of mid-sized ... [Read More]

Mar 20th, 2023 - Struggling to find ways to grow your customer base with the traditional managed service model? Stefanie looks at how the co-managed model can help growth. Welcome to March! It's a new month with a new MSP growth habit to start focusing on. In January, I encouraged you to Never Stop Learning to kick off our list of 12 MSP growth habits . In February, I urged you to go out and Find Love in the form of updating your MSP's social proof for your website and social media feeds. For March it's all ... [Read More]