IT Channel News.

May 13th, 2022 - Here are three types of Business Email Compromise (BEC) attacks, and steps MSPs can take to improve email security for their customers, according to Acronis. Email is the most common attack vector for business cybersecurity breaches. It’s estimated that over 330 billion emails will be sent every day this year — and while training users to recognize potential email-borne threats is important, slip-ups are inevitable when dealing with such vast volumes of messages. With the average breach ... [Read More]

May 13th, 2022 - MSPs can follow these cross-selling tips to improve monthly recurring revenue (MRR) while further securing customer networks, Malwarebytes asserts. With more than 150,000 MSPs globally , winning business, retaining clients, and increasing profitability is a challenge that every MSP needs to address. There are a lot of things you can do to improve relationships with your clients and see the benefits from that reflected in your MRR (monthly recurring revenue). One of the best is cross-selling to ... [Read More]

May 13th, 2022 - Two words will uplevel your cybersecurity in 2022 — simplify and consolidate. To thrive in today’s market, organizations must apply these principles to their operational systems. More than ever, reducing your security team’s load is critical for recruitment and retention. Don’t add more tools and programs; instead, get back to basics. Using the essential tools wisely will improve your security posture far more than throwing money at vendors. Even at an enterprise level, businesses ... [Read More]

May 13th, 2022 - Selecting the right Apple device management solution can help improve your MSP's efficiency & profits, Addigy CEO Jason Dettbarn asserts. As someone who works exclusively with Apple devices, I find it surprising that many MSPs still use their legacy remote monitoring and management (RMM) tool to manage Macs. Sure, I understand their hesitancy to take on an additional solution, but the improvements to efficiency and security are usually well worth it. When speaking to MSPs, we often hear some ... [Read More]

May 13th, 2022 - My opinion and analysis of the week’s news and events in a succinct summary format. Feel free to comment. Security and Efficiency in your MSP Practice It might seem counterintuitive, but security and efficiency are both possible, but it does require some effort. While the first decade or so of the managed services profession could be generally characterized as MSPs seeking greater efficiency, the modern-day MSP is largely preoccupied with security. Both ought to be a goal and reality for all ... [Read More]

May 12th, 2022 - One of the many things I’ve learned from decades of sales experience is that salespeople are too focused on “selling.” They are typically set on meeting sales quotes and getting that next big bonus check. But they usually forget about how prospects can be salespeople, too. Prospects will sell you if you let them. Letting prospects sell you isn’t easy, especially when you’re in the habit of “selling” to them, but there are a couple of big concepts you should follow to guide you in ... [Read More]

May 12th, 2022 - Access management has been a managed service offering for customers for many years. Today, the issue of internal access management has now become mainstream for MSPs of all sizes. How users gain access to internal MSP systems and networks is just as important as it is for managed services customers. But, being secure about your user onboarding and offboarding does not mean you can’t also be efficient in your movements. That’s what we discuss on today’s episode. Highlights: Who is ... [Read More]

May 12th, 2022 - How do you choose the right managed services provider (MSP)? And, how do you determine which managed services you need to achieve your business objectives? In this article, we have shared some of the widely-adopted managed services that fund managers are employing and outlined actionable tips to help you navigate the MSP evaluation process. Define Your Priorities Before you select an IT partner, registered investment advisors (RIAs) should define their priorities first and then begin the ... [Read More]

May 11th, 2022 - CISA Cybersecurity Advisory offers 12 steps MSPs can take to mitigate supply chain cyberattacks & other digital threats that target MSPs & their customers. The Cybersecurity and Infrastructure Security Agency (CISA), working with partners worldwide, has issued a new Cybersecurity Advisory (CSA) that’s designed to help MSPs protect themselves and customers from supply chain cyberattacks and other digital threats. The advisory, paraphrased below, describes 12 steps that MSPs can take to ... [Read More]

May 9th, 2022 - MSSPs often organize their managed security services across these Security Operations, Maintenance & Consultancy services, Gartner asserts. Poke around the managed security services provider (MSSP) market, and service catalogs can vary greatly from one MSSP to the next MSSP. Still, there are there some common traits across MSSPs — especially those that support enterprise-class customers, according to Gartner’s 2022 Market Guide for Managed Security Services. Poke into the guide, and ... [Read More]